Due to Covid, cellular usage has increased significantly, meaning all cellular carriers systems are being utilized to the max. So we can experience a poor cellular connection in an area that was previously an excellent cellular zone.

To properly live stream, we need a “good to excellent“ cellular signal, so each of our videographers have both a Rogers and Telus cell tower connections.

If we start a live stream in what we believe is a good to excellent cellular zone, and due to the volume of cellular usage in the area at the time of the service, the live stream delivers an unacceptable experience, we will upload the funeral recording from our camera within six hours after the service.